Nico’s

I’m glad this week is almost over. Yesterday was likely one of the longest days at work, filled with frustration, stress and the urge to throw shit into the walls.
We recently got one of these fancy little Codonics Horizon film printers, and we’ve had a lot of issues with it. To make a story short, I spent about 6 hours yesterday with one of them, because it was not responding to pings from subnets different from where the printer is. The gateway and subnet were configured correctly, and it made no sense.
The best part came when I gave up, and Josh gave it some shots to see what was up. Apparently, a broadcast ping made the thing start responding, and that was the end of the 6 hours of troubleshooting.
CODONICS support never even came close to addressing the issue, either. Instead, they kept sending printers.

I could go on ranting, telling you all about how this printer is a bitch to configure, but I’ll spare you the details about AE titles, DICOM headers, modality priorities and other bullshit. Instead, I’ll just get to the moral of the story: CODONICS/Horizon Printers are not fun to manage, and you should be a fucking shaman to troubleshoot them.

This entry was posted on Friday, April 25th, 2008 at 8:56 am and is filed under Work. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.